What is MHelpdesk?
MHelpdesk is a software package that helps you simplify and organize your business.
You use MHelpdesk just like a Web-page, which consolidates your file cabinet, rolodex, calendar, to-do lists into one neat little system that can be accessed at home or at the office.
Is MHelpdesk right for me?
MHelpdesk is for small to medium-sized companies that offer professional services. MHelpdesk can be used in ANY company that offers a service!
Why choose MHelpdesk?
MHelpdesk is quick to setup, easy to use, and cost effective. Unlike other software packages, MHelpdesk only requires that you have a Web-browser and an Internet connection.
How much does MHelpdesk cost?
MHelpdesk is billed on a monthly basis. The monthly rate will depend on the number of users needed. In general, the cost of MHelpdesk will be less than a monthly cell phone plan.
Can I cancel at anytime?
Yes. MHelpdesk comes with a
Risk-Free Gurantee and there is
No Long-Term Contract to sign. If you are not 100% satisfied, simply contact us to cancel your subscription. There are no hidden or cancellation fees. You can also download all your data so that it can be imported into another vendors system.
Do you offer a FREE Trial?
Yes. The first 30 days after you sign-up are FREE. If you are not 100% satisfied with MHelpdesk, simply cancel before the trial period ends and you won't be billed.
Try it now!
How does MHelpdesk handle security over the Internet?
MHelpdesk takes security very seriously. We include 128-bit Encryption with every account. This is the same technology used by major banks to secure the transmission of sensitive data over the Internet. In addition, a username and password is required to access your data.
How does MHelpdesk handle network security?
MHelpdesk utilizes one of the top data centers in the US. The security team is constantly monitoring the entire network for unusual or suspicious behavior. Weekly vulnerability scans are performed using the best tools and practices available to secure and protect your data.
How does MHelpdesk handle the physical security of my data?
The data center that houses MHelpdesk has been designed to be as secure as possible against unauthorized access, theft, fire and other physical threats. Our data center partners monitor the physical security 24/7 via biometric technologies, CCTV and alarm systems.
Will MHelpdesk share my data?
MHelpdesk takes your privacy seriously. Under no circumstance will we access, share, or use your data. To guarantee this, we have implemented policies to ensure the highest level of privacy. Our complete Privacy Policy can be viewed
here.
How reliable is MHelpdesk over the Internet?
Very Reliable. In fact, we guarantee 99.99% uptime. By partnering with only the best data centers, you get enterprise-level infrastructure and support without the enterprise-level cost. This includes:
- Complete bandwidth redundancy via multiple peering partners
- Bandwidth capacity provided through multiple OC-48 connections
- Complete network device redundancy providing multiple network paths to any destination
- Enterprise class routers and switches provide state-of-the-art scalability and management features
How reliable is MHelpdesk against disasters?
The data center that houses MHelpdesk has been engineered using the latest design methodologies including zoned cooling, hot aisle / cold aisle enforcement, zoned fire suppression utilizing clean agents, and redundant power supply sources. The combination of these items offer you the most current best practices in data center design and management.