Pre-built “canned” reports are helpful most of the time, but there are instances where they don’t really cover the data you need to see to make a critical decision. Most field service software don’t support custom reporting.
mHelpDesk layers custom reporting on its powerful database to allow you to drive the data pulls and analysis. Use our pre-built reports when they’re helpful, and then build your own when you need something a little more custom–all in the same reporting suite.
Report on custom form fields
Our custom reporting allows you to access and analyze your custom data collected out in the field. We understand that every business is unique and have made it easy to report on your unique requirements.
Create re-usable reports
Once you create your custom reports you can save them for the future. Each custom report can be given a name and run on-demand.
Download when needed
Most customers can get what they need from the report views in mHelpDesk, but if you’d like to download the data to manipulate in programs like Excel, that’s always available to you.