You’ve collected a lot of information about your customers over the years, like their job details, last service date and when their next service is due, but now you’re finding it difficult to make sense of it all.
mHelpDesk includes a powerful database that helps you keep track of everything from customer contact information to their last service date. The more you use mHelpDesk, the easier it becomes to make smarter decisions. With our powerful customer reporting tools, you’ll finally be able to leverage your data.
Highlights of using Customer Reporting software
- Easy report builder
- Save your favorite reports
- Create custom views
- Download .CSV for third-party integrations
Customers by last service date
Are any of your customer due for a regular maintenance? Do you want to see a list of customer who are due for their annual service? mHelpDesk makes it easy to segment and download a list of customers by last service date so you can take action.
View job volume by customer
Who are your best customers? Who are your worst customers? By analyzing job volume at a customer level, you can determine which customer should be your focus for customer support efforts and future sales opportunities.
View customers by location
With mHelpDesk, you can segment your customers by region or location. This allows you to make the most out of your trips so you can identify more opportunities to service your existing customers.
Take Your Field Service Company to the Next Level with mHelpDesk
See all of mHelpDesk’s Features
Generate More Leads | End-to-End Job Management | Mobile Access | Customer Tools | Billing and Payments | Reporting | Integrations