BenefitsStay connected whether you’re out in the field or in the office. Our mobile app allows you and your team to stay in sync. Whether it’s scheduling jobs, creating estimates, or communicating with customers, our mobile app will eliminate all of the manual and repetitive tasks so you can focus what’s important.
- Stay connected in the field
- Manage your business on the go
- Works without an Internet connection
- Available on iOS and Android
- Eliminate manual data entry
Real time, automatic updatesMake communication between office and field staff a breeze with real-time updates. For example, when an update is made to the schedule, field techs get notified by email or text and when field techs update work order details on the job, office staff can see the update in real time.
Collect payments anytime, anywheremHelpDesk Payments helps you get paid faster, easier and on the go. Our 2.49% transaction fee is much lower than Square or PayPal, and could save you thousands of dollars in processing fees per year. mHelpDesk also integrates with other payment options (PayPal, Stripe and Authorize.NET).
Offline modeWhen your phone loses data or wifi connection, you’re able to continue updating information in the mHelpDesk app, like work order details. As soon as connection is regained, the app syncs with the database and updates the system automatically making your updates visible to other team members.
Common ProblemYou’re using multiple apps to accomplish a goal and track information and the apps don’t integrate with each other forcing you to enter the same information into multiple apps, constantly switching back and forth and increasing the odds that you’ll let something slip through the cracks altogether.
Our SolutionmHelpDesk is your one-stop-shop for field service management. Whether you’re out in the field working and collecting payments, or simply checking a schedule or invoice during your kid’s soccer tournament, you’re able to manage any aspect of your business, seamlessly and on the go with the mHelpDesk mobile app.
Last Updated By: Rochelle Sanchirico