You’re using multiple apps to accomplish a goal and track information and the apps don’t integrate with each other forcing you to enter the same information into multiple apps, constantly switching back and forth and increasing the odds that you’ll let something slip through the cracks altogether.
mHelpDesk is your one-stop-shop for field service management. Whether you’re out in the field working and collecting payments, or simply checking a schedule or invoice during your kid’s soccer tournament, you’re able to manage any aspect of your business, seamlessly and on the go with the mHelpDesk mobile app.
Manage your business on the go
With the mHelpDesk mobile app, you save time and stay productive even when you’re not in the office. You have the ability to manage schedules, view job progress, check in on field technicians, send estimates and invoices, and much more.
Real time, automatic updates
Make communication between office and field staff a breeze with real-time updates. For example, when an update is made to the schedule, field techs get notified by email or text and when field techs update work order details on the job, office staff can see the update in real time.
Create onsite estimates
Quickly create estimates from templates on your mobile device on the fly. Then email or print them for your customer immediately to get ahead of the competition.
Collect payments anytime, anywhere
mHelpDesk Payments helps you get paid faster, easier and on the go. Our 2.49% transaction fee is much lower than Square or PayPal, and could save you thousands of dollars in processing fees per year. mHelpDesk also integrates with other payment options (PayPal, Stripe and Authorize.NET).
When your phone loses data or wifi connection, you’re able to continue updating information in the mHelpDesk app, like work order details. As soon as connection is regained, the app syncs with the database and updates the system automatically making your updates visible to other team members.