Managing tool and equipment inventory is difficult and time-consuming, especially when they’re spread across various locations or jobsites. Without full visibility over all parts, field technicians can get caught short handed, which not only delays the job and affects the customer’s experience, but it creates a last-minute scramble for office staff. The problem with most field service programs is they don’t have the ability to track a company’s inventory to the level that companies need, so they still encounter issues.
With mHelpDesk’s inventory tracking, you have complete visibility of all your inventory and assets wherever they are. Our inventory tracking is integrated by location, which means you’ll always know what parts you have on hand by location and can even set reorder points by location to stay ahead of shortages. You’ll also be able to assign staff to a location and automatically see any parts they have used, giving you fill visibility and convenience.
Configure multiple locations
We know that every business is unique. You can designate your company’s locations, including trucks, warehouses, or any other place you store inventory—and assign inventory to those locations. At any time you’ll know where your parts are so your technicians can complete their jobs quickly and well.
Know what parts are used
With our integration of inventory management and location, you’ll be able to see what parts were used for a job when you assign any of your staff members to a location. The inventory will automatically deducted from the location you specified.
Set reorder points by location
You’ll always have the parts you need because you’ll be able to set reorder points by location to help you stay ahead of shortages. Managers will receive a “low inventory” warning when reorder points are hit for any of your locations.
Move inventory between locations
Managers and admins will have the ability to not only track inventory, but move them between locations directly in our mobile app. Technicians will have access to view the data any time, anywhere as well.