With mHelpDesk’s staff productivity reporting, you can objectively measure staff productivity, identify training opportunities, hold your team accountable, and protect yourself against unlawful terminations.Try It FREE! Live Demo
- Easy to run and read
- Bar charts, pie charts and grids
- Download reports to .CSV
- Reports on jobs, hours and location
- GPS location history
Total jobs completed per staff
After you’ve assigned the jobs, how many are being completed by each field technician? Improve your efficiency by knowing your field technicians completion rates. Identify training opportunities early so you can address them before they become bigger issues.Try It FREE! Live Demo
Time tracking reports
Keep track of your field technician’s clock-ins and clock-outs for the day and even track total time spent on a job. mHelpDesk makes it easy to view reports related to time. You can also export your time to 3rd-party applications like payroll and accounting.Try It FREE! Live Demo
Total hours spent on a job
How efficient are your field technicians when it comes to completing their jobs? Are they spending the right amount of time or are they spending too much time on a job? Our reporting can help you answers questions like this and help you identify opportunities for improvement.Try It FREE! Live Demo
Measuring the productivity of field technicians is critical when it comes to improving your efficiency. Without having the metrics, it’s not only hard to improve efficiency, but it’s also hard to hold your field technicians accountable.
mHelpDesk allows you to run staff productivity reports to measure how your field technicians stack against each other. By analyzing the data collected out in the field, you can quickly see who is underperforming and who is outstanding.
Last Updated By: Rochelle Sanchirico