Several new features have been added to mHelpDesk and we’re really excited to share the latest tools to help you become the best service provider EVER.
Save Custom Reports
No need to fill out the details every time you need a customized report! You now have the ability to save custom reports to use again in the future. Go to Reports > Create a customized report > Give the report a name > Fill out the details > Create Report!
Search Customer Equipment by Custom Fields
You now have the ability to search your customer equipment or service items by the custom fields you created for them. To do this, go to Equipment > Check the box “Search Custom Fields” > Type in your custom field details > Search!
Feedback and Suggestions
We’ve recently switched over our suggestion box to a new system. We’d love to hear from you guys so please chime in here.