No problem. I do, however, feel the need to tell you that I appreciate the product you have created and continue to evolve. You have NO idea how many hours and days I have spent searching for the perfect product for my needs. And your product; your little known, small budgeted, seemingly one-man-staffed product, was closer to meeting all my needs than ANYTHING out there. And I tried them all. Your willingness to continually change the product to meet your customer needs is quite remarkable. I suggest as you grow you keep this “small time” characteristic. Like every client is your only client. That’s how I run my business and it has been good to me. Keep it up, you are doing a fantastic job. Jason Barber (http://unrcomputer.com)First, thank you Jason for the positive feedback. We are still a small company by today’s “Software Company” standards, but we are growing…and growing fast! We’ve grown from just two coders to a full-blown team of 8 made up of web-developers, mobile developers, customer service reps, and management. We are in the process of hiring yet another developer as of this writing. As our company continues to grow, we promise to always treat each client as if they were our only client. You guys are the reason why we are able to offer a product unlike “ANYTHING out there”. Your feedback has been instrumental in shaping mHelpDesk. We will continue working on delivering the world’s ultimate service management app. Thank you for all the support. Vincent Wong (Co-founder, CEO)
We received this feedback from a customer who has been with us for years, and I just had to share it.