BenefitsOur Intensive Training program will help your team get the most out of the mHelpDesk platform. Learn and use mHelpDesk for your company’s specific workflows and needs while taking the burden off training your staff and technicians. Whether you’re new to mHelpDesk or need a refresher, our dedicated specialists will build a customized training program to fit your needs and your schedule, so you can meet your goals. Ready to get started or want to learn more? Call our Account Support Team at (888) 558-6275 Ext. 2 or send a chat (within your web or mobile app).
- 14 hours of live training
- Customized training plan for you and your team
- 2 customized training videos built for your workflow
- Personalized, one-on-one training
- Dedicated Premium Training Specialist
14 hours of live trainingTake advantage of 14 live training blocks valid for your first 60 days of training. With your own dedicated Premium Training Specialist, you’ll get training on all the parts of mHelpDesk that are most relevant for your business. Learn the basics. Get a deep-dive on the features you’re most interested in. Get all your questions answered. You tell us what will be most helpful—this is your time!
Customized training plan and videosYour dedicated Premium Training Specialist won’t use a generic training template for you and your team. Your Training Specialist will create personalized resources based on what you need, including 2 customized training videos you can keep beyond the training period.
Common ProblemSome field service business owners don’t have the time to learn new technologies and software nor the internal resources to train their staff and techs, but they’re anxious to get up and running. They need training that’s customized to their workflows and needs to ensure their team is using the tool properly and in turn be able to do their jobs better.
Our SolutionWith mHelpDesk’s Intensive Training, you don’t have to go about learning a new platform on your own. You’ll have access to a dedicated specialist who will customize up to 14 hours of training for your team, including creating customized training videos with your company’s processes and interests in mind. You can rest assured that you and your team will have the skills and knowledge to be more productive and more successful in mHelpDesk.
Call our Account Support Team at (888) 558-6275 Ext. 2 or send a chat (within your web or mobile app) to get started or to learn more.
Last Updated By: Genevieve de Vera