IT MANAGEMENT SOFTWAREKeeping track of customer data, service tickets, estimates, invoices and customer payments can be overwhelming for IT Management companies. mHelpDesk, a mobile office manager, streamlines the business needs of IT management professionals and computer repair shops and sets them up for success.
TAKE YOUR ELECTRICAL CONTRACTING BUSINESS TO THE NEXT LEVELFrom managing service requests to scheduling, sending estimates and invoices, communicating with customers all the way to collecting payment, mHelpDesk will save you time and money so you can focus on job quality, keeping your customers happy and taking your business to the next level.
Customer & Asset TrackingMaintain a complete service record including customer and equipment information and dates of service.
Email-To-Ticket ManagementAccept service requests faster with email to ticket feature that converts incoming emails into tickets.
Customer PortalAllow customers to conveniently create service requests, view job statuses and invoices and pay.
EstimatesGenerate personalized, professional-looking estimates and send straight to customers for quick approval.
Custom FormsCapture all the details you need for each job or work order by creating personalized fields.
Billing & Customer PaymentsConvert estimates into invoices, capture signatures and collect payments on the spot.
LOVED BY IT MANAGEMENT SOFTWARE BUSINESSES
“We love using mHelpDesk because it has enabled us to close tickets and work more efficiently with mobile access and the ability to create tickets and invoices on the go. Before using mHelpDesk, we were scattered over town. We didn’t know who was where and we didn’t know who customers were and what past issues they had.” – Morelle McCrary, RAM-Tech PC Solutions
TRY NOW RISK-FREE
mHelpDesk gives you everything you need to run your IT management business more efficiently, save money and deliver world-class service to keep customers coming back. We’re excited to show our top-rated web and mobile app. We also integrate with software and applications you’re already using, like QuickBooks, Google Calendar and HomeAdvisor Instant Booking. No credit card is required and we offer a money back guarantee.
Last Updated By: Rochelle Sanchirico