By now your phone or tablet should have pinged you to grab the latest mHelpDesk App update. Here are the latest release notes and what we are doing for the future.
Latest IOS and Android Updates:
Added Service Locations
Moved Customer section to the top
Signature box will stay open until you click Done
App will now hide Estimates/Invoices from staff (optional)
Added Portrait mode (IOS Only)
TEASER Android App Video
As promised, we are working very hard on re-building our Android app from the ground up. This is going to be the fastest, most powerful, most feature-rich, and fun app we’ve ever built.
Future of mHelpDesk Mobile Apps
If you don’t already know, we are also re-building our iOS app with the same goals. Faster, more-powerful, more feature-rich, more fun is what we are all about. Here is a tiny sample of what we have in store for you guys.
Geo-location – tag status changes and other events with GPS coordinates.
Image Capture – just like our web-app, take a photo and attach it to your service ticket
Push Notifications – get native push alerts on your device with the little badges
Bar Code Scanning – use your devices camera to scan bar codes
Custom Forms – just like the web-app you’ll be able to load forms based on the type of job you’re doing
Time-Tracking – just like the web-app you’ll be able to track your time and bill for it.
Offline-Mode – use the app even when you don’t have Internet, while still syncing to the cloud. Awesome right?