Hope you had a great weekend! This email contains a list of new features that are designed to help you work faster, smarter, and save more time. We’ve been working very hard these last few days so we hope you like the new changes.
Asset Tags/Bar Codes
We’ve launched our first iteration of Asset tags. If you guys are tracking customer assets (eg Systems, Appliances, Gadgets) you can now print out a barcode and stick it on the asset. Then scan it in to quickly pull up it’s details and history. Learn more here.
New Assignment/Dispatch View
We’ve added a new scheduling view that let’s you quickly assign pending jobs to staff members. It’s a complete new way to assign work and quickly view a staff member’s schedule for the day. Learn more here.
Improved Quickbooks Integration
We are now syncing inventory levels from Quickbooks. So if you are receiving inventory in Quickbooks you can set things up to auto-update your quanity on-hand in mHelpDesk. We’ve also added some fixes for Canadian Quickbooks. All you need to do is install the latest Quickbooks tools to get this.
Online Scheduler Improved
We’ve made the online scheduling widget more customizable. You can edit the confirmation page that the customer sees upon successful booking. Add your Google Analytics code to track ROI. Add a buffer time between bookings.
We have started to simplify the User Interface. We are going to spend the next few weeks making things easier to navigate. To start, you’ll notice the new Ticket pages have a Show More/Show Less view, and a new bottom row of menu buttons.
Add Multiple Attachments to Messages
This one is self-explanatory. You can add several attachments to the message you send clients.
That’s it for now. Comment below to let us know if you LIKE these new changes. Give us feedback on improving as well. Thanks!
The M Team