mHelpDesk

Field Service Automation Software Made Easy

  • HOME
  • PRICING
  • ABOUT US
  • FEATURES
  • CUSTOMERS
  • BLOG
  • 888-558-6275
  • LOGIN
  • FREE TRIAL

Feb 03 2013

New Features & Updates Feb 5, 2013

New Features & Updates – Feb 3, 2013

mHelpDesk has once again raised the bar when it comes to customizations and security. We’ve just added some pretty gnarly upgrades for everyone! Comment Here.

Custom Customer Fields:

Add custom fields to your Customer form to record more details about clients. This is perfect if you need to store contract info or things we don’t offer out-of-the-box.

Custom Encrypted Fields:

Got sensitive data that you want to store about your jobs and customers? Now you can! Full Database Level Encryption + 256 Bit SSL Encryption

Custom Date Picker Fields

You can now add custom Date Picker Fields for important date fields. The fields will display a cool little date picker that is super easy to use.

Auto-Update Rules

Added a couple new options so you can really get fancy with auto-assigning jobs:Status – When you change the status of a job, you can re-assign it to another staff member.Submitted By – Auto-assign a job to based what role submitted it.

Invoice Email Sent

On your Invoice List, you can now see when you last emailed the invoice to your client. Never forget to send an invoice again!

Custom Invoice Subject

Customize your Invoice and Estimate subject lines with your own personalized message. Find this new feature under your templates.

Do You Want POS Features?

We recently started a discussion about adding support for lightweight Point of Sale (POS) features Would you like mHelpDesk to build more POS features?
  • Yes – I’d love to see POS features added to mHelpDesk
  • No – I don’t really need POS features and would rather you guys focus on other features.
Post your answer HERE to let us know how you feel.

Written by Vincent Wong · Categorized: Release Notes

  • Tom

    Great job guys it is really nice to see a company read, respond and act on suggestions!!!!!

    • admin

      Thanks Tom!

  • Pingback: Week In Review Feb 10, 2013()

MHELPDESK

  • 888.558.6275
  • Careers
  • Field Service News

Our Address

3040 Williams Dr.
Suite 550
Fairfax, VA 22031

EDUCATION

  • Time Management
  • Going Paperless
  • Telecommunications Timeline
  • Telephone Communication
  • Small Business Planning

INDUSTRIES

  • HVAC Software
  • Plumbing Software
  • Security System Installation Software
  • Computer Repair Software
  • Landscaping Business Software
  • Electrical Contractor Software
  • Lawn Care Software
  • Maid Service Software
  • IT Management Software
  • Carpet Cleaning Software
  • Pest Control Software
  • Painting Contractor Software

FEATURES

  • Lead Management (CRM)
  • Estimates and Quotes
  • Workflow Management
  • Job Management
  • Scheduling and Dispatch
  • GPS Tracking
  • Mobile App
  • Mobile Scheduling
  • Mobile Estimates
  • Invoices
  • Payment Processing
  • Facebook
  • LinkedIn
  • Google +
  • Instagram
  • Twitter

© 2018 · All rights reserved. mHelpDesk Privacy Policy · User Agreement