mHelpDesk has once again raised the bar when it comes to customizations and security. We’ve just added some pretty gnarly upgrades for everyone! Comment Here.
Custom Customer Fields:
Add custom fields to your Customer form to record more details about clients. This is perfect if you need to store contract info or things we don’t offer out-of-the-box.
Custom Encrypted Fields:
Got sensitive data that you want to store about your jobs and customers? Now you can! Full Database Level Encryption + 256 Bit SSL Encryption
Custom Date Picker Fields
You can now add custom Date Picker Fields for important date fields. The fields will display a cool little date picker that is super easy to use.
Added a couple new options so you can really get fancy with auto-assigning jobs:Status – When you change the status of a job, you can re-assign it to another staff member.Submitted By – Auto-assign a job to based what role submitted it.
Invoice Email Sent
On your Invoice List, you can now see when you last emailed the invoice to your client. Never forget to send an invoice again!
Custom Invoice Subject
Customize your Invoice and Estimate subject lines with your own personalized message. Find this new feature under your templates.
Do You Want POS Features?
We recently started a discussion about adding support for lightweight Point of Sale (POS) features Would you like mHelpDesk to build more POS features?
Yes – I’d love to see POS features added to mHelpDesk
No – I don’t really need POS features and would rather you guys focus on other features.