Scheduled Maintenance: Saturday, November 2nd 2013
Bear With Us!
mHelpDesk is rapidly growing with new customers every day. To accommodate all of our customers with the fastest system we can provide, our team is upgrading and installing more servers on Saturday, November 2nd from 10:00pm-1:00am EDT. This will be a 2-4 hour maintenance period during which we will be completing maintenance on our servers as well as some network components.
When is the maintenance?
November 2nd, 2013:
(Eastern Time) Saturday, November 2nd from 10:00pm-1:00am EDT.
(Central Time) Saturday, November 2nd from 9:00pm-12:00am CDT.
(Mountain Time) Saturday, November 2nd from 8:00pm-11:00pm MDT.
(Pacific Time) Saturday, November 2nd from 7:00pm-10:00pm PDT.
What about incoming new tickets and replies?
During a portion of this time new emails will not be immediately processed, however email that was sent to your mHelpDesk account during the maintenance will be processed as soon as the maintenance concludes.
What is happening during this maintenance?
We will be upgrading and installing servers to provide you with an even faster version of mHelpDesk.
Why are you performing maintenance?
mHelpDesk is currently growing rapidly with several new customers. To accommodate all of our customers with the fastest system we can provide, our team is upgrading and installing more servers.
What is mHelpDesk?: mHelpDesk is a fast, easy and reliable way to get complete visibility over your technicians, service tickets, scheduling, and billing. It works on your laptop, smart phone, or tablet – it’s as easy as pie.
About mHelpDesk: We’re the team behind the award winning mHelpDesk, named Top 10 Field Service Software solutions. mHelpDesk was also awarded WHS’s Best Web Tool of 2012. mHelpDesk continues to maintain a 5 Star Rating on Capterra.com, the leading authority on business technology solutions. Customers continue to praise mHelpDesk by submitting rave reviews about our product and support.
Please do not hesitate to contact your MHELPDESK team for any further questions. Simply send a quick message to team@mHelpDesk.com or give us a call at 1-888-558-6275.
Thank you for choosing mHelpDesk!
The MHELPDESK Team