About – Old

We’re on a mission to provide the field service industry with the best software, backed by the best support. mHelpDesk is not solely about software. We’re about providing a tool that allows people to focus on their craft. There is a variety of field service companies out there, and they all have something in common. They need a reliable software that streamlines their business so they can spend their time on what matters most. That is what our founders began to build in 2007.¬†Vincent Wong and Khoa Ho are both former Lockheed Martin engineers. They have over a decade of¬†experience developing large scale applications for the Department of Defense, Army, Marines, and Department of Homeland Security. With that experience, the began to build the company, which is now 70 employees strong. mHelpDesk helps you manage leads, stay organized, and win more jobs. We offer a wide variety of features, and a ton of support. We take pride in being the #1 rated field service software, but we couldn’t have done it without an incredible team. We take an equal amount of pride in the culture we’ve created here. Going from a 2 man team to 70 in just 2 years tends to bring out the best in people. Here, we call it the rocket ship. It’s a mentality founded on seeing each other succeed, and we absolutely thrive off of it. mHelpDesk was also acquired by HomeAdvisor in 2015, giving us the rocket fuel that will take is to the next level. As always, we’re here to help if you have any questions. For more on our story, follow our blog.


Want to see more? See what our customers are saying