Do you want to streamline the way you manage your services?
Let us show you a smarter way to keep track of your service requests. MHelpdesk simplifies everything from first customer contact to resolution.
Online Service Requests.
Whether you call your jobs work-orders, service requests, or trouble-tickets – you can begin tracking them electronically using just a Web-browser. This lets you easily collaborate, share work, and stay organized.
Customizable Form Fields.
Customize the type of information you collect about your jobs. Your business is unique, and MHelpdesk allows you to custom tailor your interface to meet your specific needs.
Service Request Dashboard.
Instead of using scattered notes or broken software products to manage your day, MHelpdesk organizes everything neatly in one place. Get the info you need at a glance, and save more time each day.
Integrated Estimates & Invoices.
MHelpdesk comes with everything you need to build estimates and invoices. We even organize everything neatly in one place to save you time. You can even print and email these important documents to your clients with just a few clicks.
Improve Team Productivity.
Make them more efficient. Make them more accountable. The MHelpdesk Dashboard enables every team-member to communicate work-assignments, status updates, and important dates.
Recurring Job Alerts.
If you have jobs that repeat, you know what a pain they can be. MHelpdesk lets you setup a schedule of recurring jobs, and even reminds you when the next job is due. You can rest assured that nothing slips through the cracks.
Attach Photos & Files.
Are your important documents scattered all over the place? Do you wish that you could find things faster? Our attachment feature lets you link almost any type of file to a job or project.
Last Updated By: Rochelle Sanchirico
