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Field Service Automation Software Made Easy

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Field Service Automation Software For Security System Installers

Welcome to mHelpDesk

Field Service Automation Software for Security System Installers

mHelpDesk eliminates slow, repetitive, and manual processes so you can spend more time on the things you love.

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WHAT DOES MHELPDESK DO?

Improve Operational Efficiency

Automates your customer contact, scheduling, billing, and everything in between.

Contact Management

Contact Management

Organize your customer contact info into a virtual file cabinet. Your contacts, active jobs, service and billing history are at your finger-tips.

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Schedule & Dispatch

Schedule and Dispatch

Get complete visibility over crew schedules. Quickly schedule and assign jobs. Crews get automated assignment notifications.

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Work History

Work History

Quickly view the service history for all your customers, recurring jobs, and security systems. Everything is organized neatly and easy to find.

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Security Work Orders

Security Work Orders

Switching to mHelpDesk is easy. Digitize your existing Security forms so your staff can continue using them in mHelpDesk.

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Track Security Systems

Track Security Systems

Easily keep track of the details related to all the security systems you work on. Access its service history on the go and much more.

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Billing & Invoicing

Billing and Invoicing

Eliminate double-data entry, wasted-time, and errors when you invoice and bill through mHelpDesk. Integrates with QuickBooks.

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Who Uses mHelpDesk?

The Most Successful Security System Installers

The most successful alarm and security companies use mHelpDesk. Whether you install CCTV, handle alarm system monitoring, installations and repairs, or intruder alarms we can help you improve your operational efficiency. Quickly build quotes for new installations, keep track of maintenance and routine calls, and generate invoices all from your favorite devices.
 

Michael M. (Augusta, GA)

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Why Choose mHelpDesk?

Easiest Onboarding Experience

Easy To Setup. Easy To Learn. So Easy To Use.

Personalized Onboarding

Our pre-launch review process, dedicated attention to you, and personal trainers ensure that you realize the benefits faster.

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Best Practices

You don’t need to start from scratch with mHelpDesk. We’ll share all the best practices used by our most successful customers.

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Data Migration

To help make your transition as smooth as possible, we’ll help you convert your old data into mHelpDesk.

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Not Just Any Security Software Company

The most popular field service automation software.

PROVEN RESULTS

$1,124,966,800

Billion Dollars worth of jobs completed in mHelpDesk

2,789,131

Jobs completed more efficiently in mHelpDesk

MORE

5 Star customer reviews than our competitors combined!

What About Customer Support?

Superior Customer Support

Toll-Free Phone

Our customer happiness team is available by phone Monday-Friday 9am-8pm EST for technical phone support.

Live Chat

Our experienced live chat team is available to provide immediate, interactive answers and support.

Success Coaches

Work 1-on-1 with your personal success coach to guide you through our onboarding, and hold your hand every step of the way.

Extensive Community

Learn from one of the largest community of users. Our online forum makes it easy to discuss how to use the software to get real benefits.

Video Library

Access our extensive library of training videos to learn about features and best practices. New videos are being added weekly to keep you current.

Live Webinars

We offer daily live webinars online to introduce our newest customers to the basics of mHelpDesk. Ask questions and learn with your peers.

How Do I Get Started?

TRY IT NOW RISK FREE

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Want to learn more? Check out our top features

mHelpDesk Resources

Top Security System Installer Marketing Tips

Top Security System Installer Marketing Tips

Because security system installers all essentially offer similar services, this is a business where it is especially important to stand out and grab a potential customer’s attention. Here are seven quick tips that should help accelerate any security installation professional’s business.

Read More

Top 10 Free Social Media Tools Your Field Service Company Should Be Using

Top 10 Free Social Media Tools Your Field Service Company Should Be Using

Field service companies can always benefit from software that makes day to day operations easier. Here is a list of ten tools that will help your social efforts become more efficient, less time consuming, and more likely to reach the right customers.

Read More

How to Retain Your Field Service Technicians and Staff

How to Retain Your Field Service Technicians and Staff

Employee retention is an important issue for any business that is dependent on a mobile workforce. However, in the field service industry this is especially crucial as not having enough employees means the work will not get done and losses will follow.

Read More

Frequently Asked Questions

What is Security System Installer software?

Security System Installer software helps you organize, manage, and run your business in the office and in the field. Manage end-to-end activities for your Security System Installer business, including scheduling, dispatch, invoicing, billing, and much more. Sign up for a free trial today.

How does Security System Installer software help to grow my business?

mHelpDesk packs the best field service management tools into one easy-to-use and affordable Security System Installer software solution. Save time by giving customers the option to book appointments online where they can select a service, check your available dates and times, and automatically schedule an appointment with you. Our app allows you to manage and communicate with field technicians more effectively and gives you more time to do your job and grow revenue.

Does mHelpDesk Security System Installer software integrate with QuickBooks?

mHelpDesk is compatible with both QuickBooks Desktop ® and QuickBooks Online ®. Unlike other field service programs that only support QuickBooks Online ®, you won’t have to change the way you use QuickBooks to start using mHelpDesk. Let QuickBooks handle your accounting and let mHelpDesk handle your field service management for a complete 360 degree solution.

Does mHelpDesk’s Security System Installer software have a mobile app?

Available for both iOS and Android, the mHelpDesk mobile app lets your team take all of the best parts of mHelpDesk on the go. Best of all, it’s fully and automatically synced with the web app, ensuring that your team is always on the same page.

Can I set up recurring Security System Installer jobs with reminders?

Our easy-to-use mHelpDesk Recurring Jobs feature helps you cut down your manual work and keep your team in sync. By setting up the repeat series of work once, your team’s calendar will be populated, reminders will be sent to staff and customers, and invoices will be sent at the completion of each job. mHelpDesk takes the pain out of recurring jobs.

Is the mHelpDesk mobile app easy to use?

mHelpDesk offers a personalized onboarding experience with dedicated attention to you, and our personal trainers ensure that you get the most out of our software. Save time, impress your customers, and start growing your business today. Request a demo to see all the benefits of using mHelpDesk.

mHelpDesk

3040 Williams Dr.
Suite 550
Fairfax, VA 22031

  • 888.558.6275
mHelpDesk

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