Well, okay, maybe we’re a little biased, but we’re not alone in thinking that implementing a mobile field service software solution can make the difference between spinning your wheels and your business really taking off.
Research shows that when you do implement such a solution, sales go up by 12% in the first year. That’s right, sales. Never mind how well it helps you keep tabs on the jobs as they’re going; it actually helps you grow your business.
It also helps you and your team become more efficient at each job that you do. Because there is only one place to find the work order, and because you can access it from desktop, tablet, or phone, in the shop or on the work site, there’s little time wasted in communication and “how’s it coming along” back-and-forthing.
From a customer perspective, integrated payment solutions speed up the process of paying and make a variety of payment options easy to use. We even paired with the red-hot Stripe system to make instant credit card payments possible.
By storing your data in the cloud with banking standard 126 bit encryption (only the government and military typically use stronger encryption) we can guarantee that should anything happen to your office computer, your business records remain available to you 24/7. Once you’ve replaced or repaired the computer, you can just download from your backup in the cloud and you’ll be back and running as good as new. In the meantime, you can still access everything via any other device connected to the internet by using your username and password. We’ll still recognize you.
A well-designed admin software solution saves you time (and we all know that’s money) every time you use it, for every task you set it.
Scheduling is a perfect example of a necessary, but time-consuming, task that every small and medium business has to tackle weekly. Good scheduling software makes this much, much easier: re-use old schedules, tweak from scratch schedules, integrate with Google Calendar and push it out to your staff’s personal calendars. It all saves you time and them confusion. Compared to using the “names on a calendar” method that I once used to juggle a staff of 17, using scheduling software took it from an hour and a half weekly to twenty minutes, maximum. And that’s including stat holidays and vacations to work around.
And it’s not as if anyone actually enjoys that part of the job either. If you did, you’d own a scheduling company, wouldn’t you?
As we mentioned above, the communications lines are clearer when using mobile field service software. Some studies show that 50% of work time is actually wasted because of misdirected or misunderstood communications. Software that operates in realtime, anywhere, and connects the whole team, can reduce or eliminate that time sink.
Then there’s the whole Paperless Office savings. By using software and communicating via computer, not printed memo, Denmark’s civil service reduced their paper spending by 75%. And of course, if you don’t print things out, your printers don’t break down quite as often, and things don’t get lost, stained, or used as bookmarks.
We’ve gone over a number of ways that using this kind of software saves you money (or even makes you money). We bet you’ve got some we didn’t think of. That’s what the comments section is for, people!