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Aug 29 2016

3 Stats That Reveal How You Can Improve Day-to-Day Work for Your Field Service Technicians

3 Stats That Reveal How You Can Improve Day-to-Day Work for Your Field Service Technicians

“Everyone talks about building a relationship with your customer. I think you build one with your employees first.”  – Angela Ahrendts Many field service studies focus on the challenges of field service management projects as it relates to customer satisfaction and reiterate the large opportunity businesses have to improve how they interact and serve customers. While […]

Written by admin · Categorized: Small Business · Tagged: customer satisfaction, customer service, employee engagement, employee satisfaction, field service, field service agents, field service management, field service software, field service stats, field service study, field staff, service business, stats, technicians

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