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Nov 14 2017

infographic-10-insanely-easy-ways-home-service-professionals-can-build-customer-loyalty-knock-competition

Written by admin · Categorized: Uncategorized

Jul 28 2016

Field Service Study Reveals Technicians’ Frustrations

Field Service Study Reveals Technicians’ Frustrations

“You feel great if you work faithfully and efficiently.” – Dr. J.P. Chia The Service Council, a leading research and advisory firm, conducted arecent study in which it surveyed over 150 field service technicians to gain insight into their day-to-day lives.  In reaching out directly to technicians, from those working for small businesses to those employed by […]

Written by admin · Categorized: Small Business, Uncategorized · Tagged: administrative, customer service, efficiency, field service management, field service software, field service study, field service survey, field technicians, frustrations, mhelpdesk, paperwork, productivity, research study, small business, small business app, survey, technicians

Jul 19 2016

Service Business Marketing, 4 Lessons From Pokemon Go

Service Business Marketing, 4 Lessons From Pokemon Go

Service Business Techniques Learned From The Pocket Monsters In less than a week, Pokemon Go has taken over the world. Gamers are leaving their couches, non-athletes are getting exercise (whether it’s intentional or not isn’t the point), and 80s babies are enjoying an overwhelming sense of nostalgia. The little pocket monsters have even invaded the workplace, getting […]

Written by admin · Categorized: Small Business, Uncategorized · Tagged: branding, engagement, home advisor, mhelpdesk, pikachu, pokemon, pokemon go, productivity, referral program, rewards, small business, small business app, social proof, win jobs

Sep 01 2015

Getting to Yes: Tips to Conquer the Tough Close (Part 2)

Getting to Yes: Tips to Conquer the Tough Close (Part 2)

Part 2:  Overcoming objections For the second part on our series about conquering the tough close, I’ve turned to my colleague Omar Santana.  Omar honed his understanding of customers and addressing their concerns during his time selling mission-critical equipment to government and military organizations.  The sales lifecycles were long, and he encountered (and overcame) many […]

Written by admin · Categorized: Small Business, Uncategorized

Feb 06 2015

Success Stories

What Customers Say All videos are submitted by our customers. We love hearing success stories so send us yours!. Email successstories@mhelpdesk.com to submit your success story. Howard Oven, CEO, HO Electrical & Construction “I use mHelpDesk to run my entire business.”   Nick May, Owner, Walls By Design “I don’t have to double data enter […]

Written by admin · Categorized: Uncategorized

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