Welcome to mHelpDesk
Fireplace and Chimney Sweep Cleaning Business Management Software
mHelpDesk is the top rated field service management software to help manage your fireplace and chimney sweep cleaning business. Manage your customers, schedule appointments, and create custom invoices from one easy to use web application and mobile app.
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Manage Your Fireplace and Chimney Cleaning Leads
mHelpDesk’s lead management gives you an end-to-end view of your chimney sweeping business, automating contact with leads to ensure that you can make a great first impression and land the job. When that lead becomes a customer, easily create an estimate or job with just a couple clicks with no double-data entry.
Easily Create Estimates for Your Chimney Sweep Jobs
Create great looking estimates while onsite or in the office. With mHelpDesk’s professional digital templates, your fireplace and chimney cleaning business branding is front and center, and they’re always available and legible. Calculate job costs and profits on the fly, and then email or print estimates for your customer immediately. You can capture signatures and take deposits, easily create multiple versions of your estimate, and convert your estimates into invoices with just a couple clicks of a button.
Schedule and Dispatch Your Fireplace and Chimney Cleaning Techs
mHelpDesk is like Google Calendar and Outlook, but built specifically for field service businesses. It goes beyond simple scheduling and adds the details that other systems lack to get the job done efficiently. With our chimney sweep dispatch software, you can use our “assignment view” and see all open jobs and the team’s availability for easy assignment and no accidental double booking.
Create Custom Invoices Onsite
With mHelpDesk, you can create invoices and bill from your truck, office or anywhere via a computer or with our mobile app. Instead of spending hours in the evenings on billing, let mHelpDesk automate and speed up the entire billing process. You can even send the bill before you leave the job site. Sending invoices using mHelpDesk is fast and easy. They can be emailed immediately, or printed to deliver a paper copy to those that prefer them. You can even automate your recurring invoices for your chimney sweep service so they are sent out on a schedule.
Integrate Payments Directly Into QuickBooks™
We are making payment processing easy to understand and transparent. With mHelpDesk Payments, you always pay the same low rate regardless of how you use it or what card you process. We want to make things simple, while saving you more money processing credit cards. You also get the added benefits of improving your chimney cleaning customers experience. mHelpDesk is compatible with both QuickBooks Desktop® and QuickBooks Online®. Unlike other field service programs that only support QuickBooks Online®, you won’t have to change the way you use QuickBooks to start using mHelpDesk.
Our company was in desperate need of a field service management program. mHelpDesk was what we chose after an exhausting search of other companies. It had most of what we needed at an affordable cost. I can not say enough about the customer onboarding. The coach that was assigned to us was amazing!! She was always so helpful and prompt with any issues/concerns/questions we had. It is very user friendly, and they seem to always be working on making the program better for their customers & wonderful customer service! I have attained customer happiness and it is glorious.