BenefitsStart making your data work for you with mHelpDesk’s reporting tools. Whether you want to track your financials, see which techs are underperforming, want to send a coupon to top customers or a reminder for annual service, mHelpDesk makes it easy to make sense of your data to take your business further. Try it FREE!
- Easy-to-use report builder
- “Canned” reports for popular metrics
- Custom views for your specific needs
- Download reports to a .csv
- Customer reports
- Financial reports
- Staff productivity reports
- Save your favorite reports
Run reports to keep a pulse on your business’s most important financial numbersmHelpDesk’s easy-to-use and easy-to-read reports can be run at anytime. Track important metrics to help you make strategic business decision and manage customer follow-ups, like revenue per lead source, outstanding balance per customer, payments received, sales by job type and more. Try It FREE!
Measure the productivity of field techniciansmHelpDesk allows you to run staff productivity reports to measure how field techs stack up against each other. Check total jobs completed per staff, total hours worked per staff, total hours spent on a job and even GPS location history of each employee. Try It FREE!
View and analyze customer data to help you make better business decisionsTake advantage of mHelpDesk’s customer reporting tools. View customer’s last service data, sales and job volume by customer, time spent per customer and more! Try It FREE!
Common ProblemYou’ve collected a lot of information about your customers over the years. Their details, last service date, and when their next service is due. But you’re finding it difficult to make sense of it all. Many field service programs also fail to give you visibility over how well your business is doing financially and the productivity of your staff.
Our SolutionmHelpDesk includes a powerful database that helps you keep track of everything from customer contact info to their last service date. The more you use mHelpDeskthe easier it becomes to make smarter decisions. With our powerful custom reporting tools, you’ll finally be able to leverage your data and in turn improve your efficiency and grow your business.
Last Updated By: Rochelle Sanchirico